Meeting client requirements
IDD Tech delivers an individualised service, meeting client needs at every step from product selection or development, installation, training and ongoing innovation.
Installation and configuration
Our advice on product and technology selection, build and upgrade strategies and service level agreements are tailored to meet your requirements.
In addition to proven solutions, our experienced business analysts and technical managers provide onsite and remote installation, configuration and support services.
Training and support
Our products empower teams to work in new ways. To embed successful transition, IDD Tech provides training and rapid service-desk support.
We offer virtual and in-person training courses. Our experienced trainers and service desk team are technical experts with extensive experience implementing products in industry environments.
Practical training and accessible support fast-tracks user confidence, and product and system optimization.
Innovation and development
Our ISO 27001 certified development capability backs our delivery of custom solutions.
Our development team drives a rigorous process from requirements identification and idea generation; to appraisal, testing, improvement; and implementation and scaling.
Collaborating at every step, we embed client know-how and requirements into every solution.
We are continually enhancing existing products and developing new solutions for clients. We leverage our own R&D and emerging technologies, to meet your objectives now and into the future.